COOKIES & PRIVACY POLICY

THE COOKIES WE USE

We use the categorisation set out by the International Chamber of Commerce in their UK Cookie Guide.

We use three categories of cookies:

  • Strictly necessary cookies are essential for you to move around our website and to use its features, like our shopping basket and your account
  • Performance cookies using  Google Analytics, set to anonymise the IP address for all hits, collect anonymous information about how you use our site, like which pages are visited most
  • Functionality cookies collect anonymous information that remembers choices you make to improve your experience, like your text size or location

NO COOKIES, PLEASE

You can opt-out of all our cookies by blocking cookies in your browser. Find out how to control and delete cookies in your browser. But, if you choose to refuse all cookies, our website may not function for you as you or we would like it to.

If you have any questions about how we use cookies, please contact us.

PRIVACY POLICY

For the purposes of this privacy policy, the Data Controller for Tradetech Roofing Limited Plot 4 Bridgend Industrial Estate, 2 Gartferry Road, Moodiesburn, Glasgow, G69 0JD

WHO WE ARE

Tradetech Roofing Limited is a roofing and roughcasting business who specialise in new roofs, roofline, chimney & roof repairs, roofing leadwork and roughcasting work across Scotland. We do all we can to respect your right to privacy and to protect your personal information. This privacy policy explains in detail how we collect and use personal information.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect and process a range of personal information such as name, address and contact details.

Most information collected will have been provided by you in order for us to deal with your enquiry. This can be collected in various ways; when you complete an online enquiry form on our website or contact us via our direct telephone number or email address.

HOW WILL WE USE THE INFORMATION WE COLLECT?

We will process your information in various ways, which allows us to manage the day-to-day running of our business, including:

  • Responding to enquiries and providing/receiving relevant information in relation to the supply of services or products as requested
  • Carrying out work related to your enquiry or requirements
  • Obtaining/issuing feedback on the services and products provided
  • Notifying you of any changes to our services
  • Notifying you of any future services which may be of interest to you

DISCLOSURE OF YOUR INFORMATION

Your personal information will be held as confidential by Tradetech Roofing Limited and will not be shared with any third party without prior notification and consent.

By this we mean that should we suggest a third-party organisation be involved in supplying services / delivering materials to you, we will obtain at minimum, your verbal consent to provide your personal information to fulfil our contractual obligations.

We may also share your personal data to comply with any legal obligation or enforce the upholding of any contractual agreement, or to protect the rights of property or safety of Tradetech Roofing Limited and its customers.

Under no circumstances do we transfer any of your information overseas.

DATA STORAGE

The information we collect on you is stored at a location in the United Kingdom and is processed by Tradetech Roofing Limited. We will process your information for the purposes of fulfilling any contractual agreement between you and us, including the processing of any financial obligations.

By providing your personal information, you are agreeing to the storage and processing of your data. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will not keep your information for longer than we need to. This is usually up to seven years after your relationship with Tradetech Roofing Limited ends, unless we are required to keep it longer for legal obligations (e.g. any investigation by law enforcement agencies).

Once this time period has elapsed, your personal information will be securely deleted or destroyed.

YOUR RIGHTS

You have the right to request a correction be made to the personal information we hold on you. You also have the right to request that we do not process your personal data for marketing purposes.

If you would prefer that we do not use your information in this way, please send an email to Tradetech Roofing Limited asking to have your details removed from any future promotional mailing lists.

Please note that asking us to do this, will mean we will no longer be able to provide you with information relating to the supply of our services.

Tradetech Roofing Limited is however obliged to continue to securely store your personal information for a period of 7 years to fulfil audit and legal obligations as detailed above.

ACCESS TO YOUR INFORMATION

In accordance with the Data Protection Act (1998), you have the right to request access to the information held about you. Any access request may be subject to a fee of £25 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on our website and, where appropriate, you will be notified of this by e-mail.